Tuesday, 28 October 2008

Rough and tough in Rome

I had an appointment this morning with some guests, who were so nice and intelligent that I remembered why I like my job. These are the type of guests that you want to deal with, the type of guests who have done some research and ask you good, decent and well thought questions such as 'can you recommend the best time to visit the Vatican, we have read there can be a long wait.' They are not the people to ask 'who is that man talking to the crowds with the white gown on in front of Saint Peter's? Is he a famous singer?' (OK - so no one has ever - thankfully - asked me that...but I bet you some fool out there is thinking it.)

Whilst talking with my pleasant guests, I left them for a moment to ask the reception staff something.

That was when I saw them.

I knew it was them. They could have walked straight off the set of EastEnders, Emmerdale, Coronation Street, Shameless or any other British soap opera of this genre. The wheel chair and screeching gave them away. It was my furbi customers from the other day, the ones who tried to smuggle the sister-in-law and baby into the taxi. And let me tell you that was one giant baby who looked remarkably like a 6 year old to me.

These guests were rough, really rough...you know the type...I don't want to sound snobbish but they looked a little wild and feral (but they can't be since the could afford to fly to Rome and stay in a 3 star hotel.) The 'baby' was screaming running in circles by the lift, the woman in the wheelchair had a horrible fake blond hair cut and was getting yelled at by this grey plaited hair woman 'it's raining outside' cursed the grey plaited hair woman. 'No it's not' said the wheel chair lady' 'Well look outside at the wet floor you stupid %$£*'

Oh my. Please don't let them see me. I thought, as I tried to hide my face. We had only talked on the phone, but I have an information folder at all my hotels with this vile photo of me on the front page.

I ran as fast as I could back to the room where my nice, pleasant, intelligent guests were waiting. Thankfully the furbi family did not see me.

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